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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- All in stock items are typically shipped within 2 business days. In the event of an item being out of stock, we will notify you as soon as possible, and offer either a refund or another comparable item if the lead time is too long. We ship from several locations, mainly Dundee, WI.
- Privacy & Security
- At Diane's This 'N' That, we respect your privacy. We wouldnt want our name sold onto lists, so know that your name or information will never go further than our walls. We will never sell, rent, or give away your information or details.
- Returns & Replacements
- Defective items will be replaced or exchanged for an identical item.
- Ordering
- You can order from Dianes This 'N' That online store 24 hours a day, 7 days a week. You can also stop in our store in Dundee, WI anytime we are open!
- Payment, Pricing & Promotions
- Payment is currently only through Paypal. This is the way we have decided best to launch our store. This will protect you and us the best way possible. All pricing on the website is as a 'best of' basis, and the price can change at anytime. Pricing mistakes will typically not be honored, sorry, but mistakes do happen. Promotions are for a limited time, and after that time is up, so is the promotion, it cannot be extended.
- Viewing Orders
- You may view your order online anytime after it is placed. It will show a processing during the order processing time. You will be emailed a tracking link once the product has shipped.
- Updating Account Information
- You can update your account information online by entering your username and password on the home page of Diane's This 'N' That. This will allow you to update your username, password, phone numbers, and shipping details.
